How to make a referral to our Hospice Services

For patients, families and friends

We have a range of day and night care services to help you, your carers and families that you can self-refer for.  These include day care, therapies and counselling.  If you feel these Harlington Hospice services might benefit you, you can contact us on 020 8759 0453 Monday-Friday 08.00 -16.00.

If you want to access our Hospice at Home, Harlington Care or Lymphoedema services, please talk to your GP, district nurse or any other clinician who is helping you to arrange a referral.


To make a referral to our Child and Adolescent Bereavement Service (CABS)

We accept referrals from schools, healthcare professionals, parents and carers. Young people aged 16 and over can self-refer. If you would like to make a referral, please use this form: Child and Adolescent Bereavement Service Referral Form

We respond to all referrals made within 2 working days and arrange to speak with you for a telephone assessment within 2 weeks from the date of accepting the referral. Referrals are added to the CABS waiting list and we aim to schedule individual or groups sessions within 3 months from the assessment date.

Please be aware that we are not an immediate crisis service but we can offer advice and signposting to appropriate services if you feel a child or young person is in need of urgent help. Please click here for more information on bereavement and safeguarding resources.

For more information call: 0300 365 3300 Or email: [email protected]

For health and social care professionals

All health and social care professionals can make a referral via our NHS email:

[email protected]

Urgent referrals may be made over the phone to our Care Co-ordinator or Referral Co-ordinator:

  •    Monday-Friday 08.00 -16.00  020 8759 0453
  •    After 16.00 and weekends 07793 656804

When the patient is already an inpatient elsewhere we will liaise with the hospital palliative care team.

Referrals can be sent by NHS email or post, together with any appropriate clinical documentation: e.g. recent medical letters, discharge summaries, investigations or details of current medications are helpful.

For community referrals, we also request that they are supported by a district nurse referral as we need to work with them to effectively meet the needs of community-based patients.