- A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the
- Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
- Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
- We use both session and persistent cookies on our
The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
Stores the amount of visits of a user, the time of their first visit, the previous visit, and the current visit. It does not contain any personal information and is used only for analytical purposes.
This performance cookie stores where a user came from (eg. search engine, search keyword, link).
_ga and _gid
Used to distinguish between website users in Google Analytics.
(where the Xs are replaced
by the Google Analytics ID number)
Used to moderate calls to the Google Analytics service.
Set as part of the ShareThis service and monitors “click-stream”
activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis service only identifies a
user if they have separately signed up with ShareThis for a ShareThis account and given them consent. Checks how long you stay on a site: when a visit starts, and ends. It does not contain any personal information and is used only for analytical purposes.
Stores whether the user has accepted the cookie message or not.
Stores whether the user has hidden or shown the contacts filter search.
Used for authenticating a user’s session after logging in. Closes when you exit the browser.
Tells our infrastructure which server to handle the request.
A binary flag which stores whether a user is logged in or not.
ai_session and ai_user
Tracks users as they navigate the website predominately for infrastructure performance insights.
Keeps track of a donors preference to show their name during a Direct Debit.
Most browsers allow you to refuse to accept cookies; for example:
- in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
- in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
- in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies”
- Blocking all cookies will have a negative impact upon the usability of many
- If you block cookies, you will not be able to use all the features on our
- You can delete cookies already stored on your computer; for example:
- in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
- in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
- in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
Deleting cookies will have a negative impact on the usability of many websites.